RandevuGo
Account Deletion
How to delete your RandevuGo account and the personal data linked to it.
How to delete your account
In the mobile app
- Sign in to the RandevuGo app.
- Open the Settings screen.
- Tap "Hesabı Sil" (Delete Account).
- Review what is deleted and retained, enter your password and confirm.
On the website
- Sign in at randevugo.com.tr.
- Open My Account > Settings.
- In the "Delete Account" section at the bottom, enter your password and confirm.
If you are not signed in, you will be redirected to the sign-in page first.
Deleted and anonymized data
- Your personal details (name, e-mail, phone, address, date of birth, profile photo) and sessions are deleted
- Your notifications are deleted; your future appointments are cancelled
- Your past appointments, reviews and favorites are not deleted; they remain anonymized as "Silinmiş kullanıcı" (Deleted user) and can no longer be linked to you
Data that is retained, and why
Payment and e-invoice records are kept for the legally required retention period under tax and commercial law, and are deleted or anonymized afterwards.
Business accounts
Business admin, secretary and staff accounts cannot be deleted here. Close your business or leave the staff role first, then contact our support team.
Need help?
If you cannot access the app or website, write to us from the e-mail address registered to your account: destek@randevugo.com.tr